Zilwo Policies

Terms & Conditions

Last updated: 16 August 2026

Using Zilwo

By using this website or placing an order, you agree to these terms and our published policies. You must provide accurate information and use the website only for lawful purposes.

Products and availability

Product images and descriptions are provided for general guidance. Colours, packaging and minor manufacturing details may vary. Products are subject to availability, and an item may become unavailable before an order is fulfilled.

Pricing and payment

Prices are displayed in Indian Rupees and may change without notice. A purchase is confirmed only after successful payment processing. Payments are handled through Razorpay's secure checkout.

Orders

We may contact you if we need to verify order information, confirm stock availability or resolve a payment issue. We may cancel an order where there is an evident pricing error, suspected fraud, unavailable stock or an inability to fulfil the order.

Policies and contact

Shipping, returns and refunds are governed by our published policy pages. For questions about these terms, contact info@zilwo.in.